New Feature: Instant Payments is Now Active! | Refresh Financial

Official blog of Refresh Financial

New Feature: Instant Payments is Now Active!

Here at Refresh Financial we are proud of our commitment to ongoing system and process updates that enhance the customer experience for you, our valued clients, and we are constantly innovating to respond to the needs of our clients.

Early last year we launched an automated application process for our custom credit building solutions as well as a fully functional client dashboard to make building your credit score a breeze. In the 12 months since, we have released several major updates, including:

  • the addition of a tool that informs secured card customers when their balance exceeds 30% of their available limit (which can negatively impact your credit score)
  • the launch of knowledge base  – answers to every possible question we could think of related to Refresh Financial’s products.

Today we are thrilled to announce another major update that will vastly improve the experience Refresh customers have with our secured card product. We have added e-Transfer Request Money into the dashboard for making faster secured card balance payments, and for increasing secured card limits.

Request an e-Transfer to make a balance payment on your secured card 

E-Transfer Request Money is a feature of the INTERAC e-Transfer service that allows Refresh Financial to send you a request for funds for the amount of your balance that you wish to pay off. You make the initial payment request from your client dashboard which initiates a secure INTERAC e-Transfer money request to the bank account we have on file. You can respond to the money request either through online or mobile banking. Payments towards your Refresh Secured Card balance will be applied much faster than the previous Pre-Authorized Debit (PAD) method of payment, freeing up your available funds sooner!

We know the PAD method of making a payment wasn’t fast enough for most of our clients which is why we’ve invested in implementing a faster alternative. We want our clients to have access to their money whenever they need it, and the two-weeks it took to apply a PAD payment toward your card balance was simply too long.

Request an e-Transfer to increase your secured card limit 

An e-transfer can also be used to request an increase to the limit on your secured card. Once again, from your Refresh dashboard navigate to the option to increase your card limit and follow the steps to initiate an e-transfer money request.

Coming soon…  

Behind the scenes, we are working hard to add this same Request e-Transfer feature to the initial application when clients send us their security deposit.

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What Canadians are saying about Refresh

I would like to thank Refresh Financial for helping me get out of a bad spot. I never thought it was possible and almost gave up on things and then I saw Refresh Financial and and gave it a try. At first I was unsure of things but to see my credit score now makes me a believer in this program.

– Aaron A

“It hasn’t even been a year yet, possibly only 6-7 months, and my TransUnion score has gone up over 100 points. That was only the tip of the iceberg as recently I was able to get a consolidation loan from my bank that allowed me to move forward and make things easier for me. Talk about second chances!”

– Angelica M

“I am now in a position where I am able to obtain credit (just bought a brand-new car and refinanced my mortgage for a fantastic rate) and it took little to no time at all. I would 100% recommend Refresh to anyone looking to rebuild credit with as little hassle as possible.”

– Cathy M

“I had not heard of a company doing such a thing before someone suggested it to me and it made sense. I am not very good at saving money and Refresh Financial helped me. I have dealt with them for years now and never had a problem. The customer service is excellent and fast.”

– Chris C

Refresh helped me regain credit following a nasty divorce, which left me with a very poor rating. They were able to remarkably help me go from a 480 to a 600 score, in just over a year. Thank you Refresh!”

– Deb K

I have watched my credit score jump since being with Refresh and I have already recommended it to friends and family. Thank you for helping me build my credit faster for my future and my children’s future :)”

– Heather T

At first I was skeptical because I wasn’t getting funds upfront and had to make payments when I really needed the money. I’ve been in the program a year now and have noticed my credit has improved drastically!”

– Irene L

I have been a client of Refresh Financial for approximately 3 years. Since being a client they have improved my credit immensely. Definitely recommend this company to anybody that needs help re-establishing credit.”

– Jason I

“I recommend this program to anyone having credit issues. At the end of the agreement, your money is refunded to you. There were times I found myself short on cash and Refresh, with permission, used a portion of my money to clear up my arrears.”

– Margaret L

“I would like to thank Refresh Financial for their professionalism, great customer service and for helping get back to a better financial situation. I have always been treated with the utmost respect.”

– Martine B

Refresh Financial is an amazing program to help people get back on their feet. I was rock bottom with nowhere to turn. My credit was beyond poor. I would recommend them to anyone. If I can do it surely anyone else can.”

– Matthew S

“Great company to deal with for rebuilding credit, very simple process to get started. Good service if you ever have questions.”

– Mike L

This business truly cares about its clients. The customer service is always quick to return calls or emails. Their online portal functions very well so as a customer you are always updated as you progress with your loan.

– Phil J

“Refresh Financial has made us more aware of how to take care of our financial situation and be more responsible, and making payments on time is rewarding in the end for credit. Thank You sincerely.”

– Rocky M.

“Refresh financial is great!!! They boosted my credit score, helped me save money and helped my husband and I buy our house;) I was not only a number to them, they stayed in touch and helped me out along the way. Answered all my questions and concerns.”

– Sara B

“Refresh Financial had been exceptionally good to me! I’ve just been out on medical leave and they have accommodated me with my payments without hesitation!! I was in a really bad spot with my credit and they have helped me to try and correct it!! Bravo!”

– Shannon B

This company has been nothing but fantastic. They have gone above and beyond to help me. This program has given me the relief and peace of mind I need. I would certainly go back to them and give them names of people who could use this.”

– Shirley K

The financial services products are excellent for new immigrants, low-income earners and small business owners. Loans, savings and credit building all in one solution is a perfect fit to help with financial goals and stability.”

– Soraya H

“After successfully going through a credit rebuilding loan, I was able to use my built-up equity to purchase a newer vehicle and I have since been approved through a financial institution for a loan.”

– Tanya W

“I made some poor credit choices when I turned 18 and have always had this lingering thought of how am I ever going to better my score. Since being with Refresh I have realized that I took the right step towards bettering my future.”

– Taylor B

“Thank you Refresh, and my relationship manager for giving me the tools for a better score with a secured card and two credit builder loans. I feel absolutely confident I’m on a better path to financial success. I am happy to be a long term client.”

– Trevor P

I’m so excited I’ve joined refresh! I’ve already seen a huge increase on my credit after the first month! The staff are a delight and make this so easy to understand. I strongly recommend Refresh Financial even if you have good credit this will give you a boost and you’re saving money with the reverse loan!”

– Wayne B